For the second year in a row, MRS Heating and Cooling won the Dealer of the Year for Carrier/Koch Air. MRS received the award through high sales growth and because they represent Koch in an exemplary manner.
“From the ownership team on down, every employee at MRS puts the customer first,” noted Ryan Haviza, Territory Manager for Koch Air. “They listen to their customers and provide them with the right solutions for their heating and cooling needs. This customer-first attitude builds trust within the community.”
Haviza explains that as a Carrier Factory Authorized Dealer, MRS employees are knowledgeable HVAC experts. Carrier requires authorized dealers to meet a minimum number of training hours per year to maintain this designation. This additional training provides MRS employees with up-to-date knowledge of the latest technology and changes within the industry.
“MRS has an exceptional team in place in all phases of their business. Each one is focused on being professional, courteous, and finding the best solutions for their customers,” Haviza added. “They are quick to sign up for training and represent the Carrier name with the highest regard.”
MRS Heating and Cooling has been a Carrier dealer for 15 years. In addition to the Dealer of the Year award, MRS also won the Parts and Supply Award and the Partnership Award.
“While we’re honored by these awards, we are more honored that our customers trust us for their home comfort needs,” shared Eric Gross, Sales Vice President. “We believe in providing outstanding value to our community and are proud to be part of the positive things happening here.”
For more information about MRS Heating and Cooling, visit mrssolutions.com or follow the company on Instagram, Facebook, and YouTube.